Brokerage Do Not Call Compliance Policy
Posted by PRO Fri, 01 Dec 2006 16:59:00 GMT
SAMPLE
XYZ Brokerage Firm
Do Not Call Compliance Policy
(Note: These procedures must be tailored to the specific policies, methods and practices that a real estate firm intends to implement to insure that all personnel comply with the Federal Do Not Call telemarketing rules. Other provisions may be added, as necessary to insure compliance with other do not call requirements of state law.)
In order to comply with the requirements of the Federal Do Not Call telemarketing rules (“Rules”), all telemarketing by brokers and agents of XYZ Brokerage shall comply with the following:
1.Written procedures to comply with the DNC Rules:
………………………………………………
2. Training XYZ Brokerage Personnel:
………………………………………………
3. Establishing and maintaining the “company-specific” Do Not Call list:
a. If an agent telephones an individual who requests not to receive future telephone calls, the agent will record the name of the person called, the telephone number called, and the date and time of the call. The agent will report that information via written memorandum or email, to _____________
b. ______________ has the responsibility to maintain the “XYZ Brokerage–specific” do not call list. Within ___ hours or receiving a new name/telephone number, he/she will add such individual’s name and telephone number to the list.
c. The XYZ Brokerage–specific do not call list will be maintained (location) and accessible by (how)
4. Processes to prevent telephone solicitations of numbers on the DNC list:
………………………………………………
5. Process to ensure that the firm uses the DNC Registry for purpose of compliance with the Rules only: